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Headquarters Address: 3-4 Floor, 302 Guangshen Avenue West, Xintang Town, Zengcheng District, Guangzhou
Contact number: 020-85581895
E-mail: gzlablescale@163.com
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Other requirements: +86-20-85581895
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Electronic scale maintenance knowledge common problems
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新闻中心
2019/03/14 18:51
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[Abstract]:
1. Check if the electronic scale has a battery (and check for electricity), dry battery or external power supply;
2. Check if the battery cable and button wiring are loose;
3. Check if the power switch is in the ON, I or ON state;
4. If it still cannot be solved, it is recommended to return it to the dealership for processing;
Second, why is my electronic scale not charging or the charging indicator is not lit or not responding?
1. Please make sure that the 110V/220V voltage switch of the electronic scale is adjusted to the same voltage as the power supply, and make sure that the charging cable is firmly inserted into the charging stand on the scale.
2. Check if the charging cable has an external force factor and cause an open circuit.
3. Check if the fuse is defective.
4. The battery is defective.
5. For the fourth reason or not, it is recommended to return it to the dealership for processing.
3. Why is there no movement after my electronic scale is turned on?
1. If you are using a dry battery, please check if the voltage of the dry (storage) battery is sufficient. If the voltage is insufficient, please replace the dry battery (charge the battery).
2. If you use ADAPTOR, pull out the ADAPTOR output connected to the electronic scale, and then install the dry battery. If it can be turned on, the ADAPTOR is damaged. Please replace it.
3. Is the electronic scale fuse defective?
4. The switch or button may be damaged.
5. Possible electronic component failure.
For reasons 4 or 5 or not, it is recommended to return it to the dealership for processing.
4. Why can't my electronic scales be weighed or not weighted?
1. Check if the shipping protection device is removed.
2. Check for foreign object interference between the weighing pan and the upper case;
3. Please recalibrate according to the calibration procedure in the operation manual.
If it is not the above reasons, it is recommended to return it to the dealership for processing.
5. Why does my electronic scale button automatically trigger when there is no action or abnormal action?
1. The button is defective.
2. The button socket is defective.
The above reasons are recommended to be sent back to the dealership for processing.
6. Why is my electronic scale screen not showing up properly?
1. If there is a word break in a single font, it may be that the LCD is in poor contact or malfunction.
2. The display is unclear or cannot be displayed. It may be an electronic component failure.
The above reasons are recommended to be sent back to the dealership for processing.
7. Why can't my electronic scale be backlit?
1. Whether the backlight function of the internal program of the electronic scale is not set. (Please refer to the operation manual settings)
2. There is a backlight setting function, and the weighing pan needs to be placed on the scale (the amount of light is 9 times to be brighter).
3. Possible electronic component failure.
If it is the third reason or not, it is recommended to return it to the dealership for processing.
8. Why is there an error message on my electronic scale screen?
1, +/- Err: exceeds the LCD display range / sensor line break, or sensor failure
2. +/-Err2/Unst: The starting zero point exceeds +/-10%/external interference (if there is vibration or wind blowing or other objects hit the weighing pan, etc.)
3, +/- Err3 / Out2: AD / LOAD fault / there is something on the weighing pan when the machine is turned on / external interference
4, Err4/ErrE: memory bad / memory internal data loss, can be reset and corrected or replaced after the memory is reset and corrected;
5, Err5 / EEEEE: overload (more than the maximum weighing +9e) / or sensor failure / correction value changes (revision required)
6, Err6/ErrC: Correction code is wrong / or need to do linear correction
7. Err7: The weighing and sensitivity settings are incorrect (reset the weighing and sensitivity)
8, Err8: The use unit and the boot unit settings conflict (need to reset the use unit and boot unit)
9, Err9: set the LOW value is greater than or equal to the HI value
10,LLLLL/HHHHH: The internal code is too low or too high (need to be adjusted) / sensor is bad
11, Over: Accumulated more than 99 pen / board line break
12, battery symbol: battery is no electricity / board or electronic circuit has a problem
13. If the above fault cannot be ruled out in the set way, it is recommended to return it to the dealership for processing;
9. Why does my electronic scale screen appear - Err message?
1. Is the weighing pan not placed on the scale?
2. May be affected by improper external forces.
3. If the reason is the second reason or not, it is recommended to return it to the dealership for processing.
10. Why does my electronic scale have a battery symbol?
1. Please charge the scale with the power cord immediately.
2. The battery or electronic component may be faulty.
If it is the second reason or not, it is reco
First, why can't my electronic scales turn on?
1. Check if the electronic scale has a battery (and check for electricity), dry battery or external power supply;
2. Check if the battery cable and button wiring are loose;
3. Check if the power switch is in the ON, I or ON state;
4. If it still cannot be solved, it is recommended to return it to the dealership for processing;
Second, why is my electronic scale not charging or the charging indicator is not lit or not responding?
1. Please make sure that the 110V/220V voltage switch of the electronic scale is adjusted to the same voltage as the power supply, and make sure that the charging cable is firmly inserted into the charging stand on the scale.
2. Check if the charging cable has an external force factor and cause an open circuit.
3. Check if the fuse is defective.
4. The battery is defective.
5. For the fourth reason or not, it is recommended to return it to the dealership for processing.
3. Why is there no movement after my electronic scale is turned on?
1. If you are using a dry battery, please check if the voltage of the dry (storage) battery is sufficient. If the voltage is insufficient, please replace the dry battery (charge the battery).
2. If you use ADAPTOR, pull out the ADAPTOR output connected to the electronic scale, and then install the dry battery. If it can be turned on, the ADAPTOR is damaged. Please replace it.
3. Is the electronic scale fuse defective?
4. The switch or button may be damaged.
5. Possible electronic component failure.
For reasons 4 or 5 or not, it is recommended to return it to the dealership for processing.
4. Why can't my electronic scales be weighed or not weighted?
1. Check if the shipping protection device is removed.
2. Check for foreign object interference between the weighing pan and the upper case;
3. Please recalibrate according to the calibration procedure in the operation manual.
If it is not the above reasons, it is recommended to return it to the dealership for processing.
5. Why does my electronic scale button automatically trigger when there is no action or abnormal action?
1. The button is defective.
2. The button socket is defective.
The above reasons are recommended to be sent back to the dealership for processing.
6. Why is my electronic scale screen not showing up properly?
1. If there is a word break in a single font, it may be that the LCD is in poor contact or malfunction.
2. The display is unclear or cannot be displayed. It may be an electronic component failure.
The above reasons are recommended to be sent back to the dealership for processing.
7. Why can't my electronic scale be backlit?
1. Whether the backlight function of the internal program of the electronic scale is not set. (Please refer to the operation manual settings)
2. There is a backlight setting function, and the weighing pan needs to be placed on the scale (the amount of light is 9 times to be brighter).
3. Possible electronic component failure.
If it is the third reason or not, it is recommended to return it to the dealership for processing.
8. Why is there an error message on my electronic scale screen?
1, +/- Err: exceeds the LCD display range / sensor line break, or sensor failure
2. +/-Err2/Unst: The starting zero point exceeds +/-10%/external interference (if there is vibration or wind blowing or other objects hit the weighing pan, etc.)
3, +/- Err3 / Out2: AD / LOAD fault / there is something on the weighing pan when the machine is turned on / external interference
4, Err4/ErrE: memory bad / memory internal data loss, can be reset and corrected or replaced after the memory is reset and corrected;
5, Err5 / EEEEE: overload (more than the maximum weighing +9e) / or sensor failure / correction value changes (revision required)
6, Err6/ErrC: Correction code is wrong / or need to do linear correction
7. Err7: The weighing and sensitivity settings are incorrect (reset the weighing and sensitivity)
8, Err8: The use unit and the boot unit settings conflict (need to reset the use unit and boot unit)
9, Err9: set the LOW value is greater than or equal to the HI value
10,LLLLL/HHHHH: The internal code is too low or too high (need to be adjusted) / sensor is bad
11, Over: Accumulated more than 99 pen / board line break
12, battery symbol: battery is no electricity / board or electronic circuit has a problem
13. If the above fault cannot be ruled out in the set way, it is recommended to return it to the dealership for processing;
9. Why does my electronic scale screen appear - Err message?
1. Is the weighing pan not placed on the scale?
2. May be affected by improper external forces.
3. If the reason is the second reason or not, it is recommended to return it to the dealership for processing.
10. Why does my electronic scale have a battery symbol?
1. Please charge the scale with the power cord immediately.
2. The battery or electronic component may be faulty.
If it is the second reason or not, it is recommended to return it to the dealership for processing.
XI. Why is my electronic scale zero?
1. Whether the location is unstable or facing open windows and no stable areas....... etc. (please refer to the operation manual).
2. Whether there is electromagnetic interference in the premises.
3. Whether the electronic scale is hit or falls.
4. If it is the third reason or not, it is recommended to return it to the dealership for processing.
12. Why can't my electronic scales be fully loaded?
1. The electronic scale protection screw has not been removed.
2. Whether the electronic scale infiltrates into foreign bodies, causing interference or impact or falls.
3. The internal program setting of the electronic scale is correct (refer to the operation manual).
If it is the second reason or not, it is recommended to return it to the dealership for processing.
Thirteen, update different versions (for example, the standard version is updated to the ingredient version), the parameters cannot be saved, for example, the ingredient weighing method cannot be saved.
Please initialize JDI-800
Press and hold the zero button at the beginning until the JDI-800 meter buzzer sounds.
Note: After initialization, all data will be cleared
Electronic scale sensor type
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